Karatly is a curated selection of fine jewelry from independent designers across the U.S. Each piece is chosen for its design, craftsmanship, and point of view. We do not carry everything, only pieces that we stand behind.

Not all pieces are the same. Some are ready to ship and available as shown. Others are made to order or custom through one of our designers. Each product page will clearly indicate the timeline.

Yes. If you see something you like but want to make a change, you can submit a request. We will confirm what is possible with the designer and guide you through next steps.

You can request a custom piece by selecting a designer and submitting your idea. We review your request and connect you directly with the designer to develop the piece with clarity from the start.

Shipping timelines vary depending on the piece. Ready to ship items are sent out promptly, while made to order or custom pieces follow the timeline provided on the product page or during the design process.

Because many pieces are made to order or created specifically for you, returns are limited. If you have a question before purchasing, we recommend reaching out so you can choose with confidence.